How long until my retail order arrives?
-It takes 3-5 business days for regular ground shipping. If you want it delivered faster, you can choose other shipping options.
Do you accept returns?
-Yes we do but after 30 days of your purchased date, we no longer accept returns. Restrictions applies so please read our policy. https://allhivis.com/policy
Do I pay for shipping return?
-You don't pay for any returns or exchanges. We believe in 100% satisfaction, all returns and exchanges are paid by us. A paid shipping label will be emailed to you.
How do I add my name on the products?
-You have to click 'Add Custom Text' then type in your name.
Can I get a refund if I added my name on the products I purchased?
-Sorry, we don't offer refund if you add your name since we can't resale the products.
